My strategies for dealing with argumentative communicators
Expert advice on handling arguments and misunderstandings
Expert advice on handling arguments and misunderstandings
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Honest communication with your child’s teachers is the best policy
Discover how to keep your cool in the face of complete idiots
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The art of setting healthy boundaries for Canadians
And connect with people with different communication styles
The best way to diffuse a tense situation is with a little bit of humour – as long as it’s appropriate, of course!