10 change management strategies backed by science

Offers insights for helping us deal with change

10 change management strategies backed by scienceI’ve been studying change leadership for over 25 years, but only recently have researchers been able to use technology like functional magnetic resonance imagery (fMRI) to look at the brain and see what actually happens when we’re facing a major organizational change. For example, most of our daily activities, including many of our work habits,…

True grit is the great equalizer in life

With grit, there’s no telling how far you can go

True grit is the great equalizer in lifeLouis Pasteur, the French chemist and microbiologist renowned for his discoveries of the principles of vaccination, microbial fermentation and pasteurization, once said, “Let me tell you the secret that has led to achieving my goals: My strength lies solely in my tenacity.” Pasteur would have approved of Grit to Great by Linda Kaplan Thaler and Robin…

Body language tips for the holiday office party

A holiday get-together can quickly turn into a career-limiting event

Body language tips for the holiday office partyThe holiday office party offers a great opportunity to socialize with co-workers, meet new people, and develop or deepen relationships. However, a holiday get-together can also quickly turn into a career-limiting event unless you understand the do's and don'ts of appropriate behaviour. The desire to relax and have fun can be a highly anticipated, positive antidote…

Why first impressions can harm your career

7 body language tips for making a positive first impression

Why first impressions can harm your careerTwo seconds – 30 seconds, tops – that’s all the time it takes to assess your confidence, competence, status, likeability, warmth, and trustworthiness. That’s how much time you have to make a first impression. In fact, it’s impossible for us not to make these snap judgments about one another. Human beings are wired that way.…

The 10 questions change leaders must answer first

Change leaders need to ask themselves some difficult questions before they set out to "shake things up"

The 10 questions change leaders must answer firstA few years ago I read a news story about an executive who had been hired to turn around the fortunes of a business that was on the rocks. The product was bad. Morale was awful. Management appeared to be confused about what to do. And customers were staying away in droves. Clearly, this fellow…

5 strategies to increase your leadership presence

Leadership depends entirely on how other people in the workplace evaluate you

5 strategies to increase your leadership presenceLeadership presence, that illusive but “we know it when we see it” quality, is a blending of personal and interpersonal skills which, when combined, send all the right signals. It’s how you show up, how you make others feel, and how effectively you communicate both verbally and non-verbally. It’s the “wow” factor that sets you…

Five tips to spotting liars at work

While not foolproof, these tips are strong indicators of possible deception

Five tips to spotting liars at workHere are my tips to help in spotting liars at work. 1. Begin with a baseline Spotting liars begins with observing a person’s baseline behaviour under relaxed or generally stress-free conditions so that you can detect meaningful deviations. One of the strategies experienced interviewers use is to ask a series of simple questions while observing…

Improve your personal curb appeal to kick-start your career

A positive personal "curb appeal" leads to more success in your career

Improve your personal curb appeal to kick-start your careerI've learned a few things about selling a house. I know, for instance, that much depends on timing (economic timing as well as the time of year you put the house on the market), and of course the mantra "location, location, location" is still paramount. I've also found out that a property needs "curb appeal."…

How to deal with your boss’s conflicting messages

If the words don't match the body language, watch out

How to deal with your boss’s conflicting messagesYour boss is giving advice about dealing with representatives of another company. 'I want to finesse them on this deal,' he says. But as he speaks, he pounds his fist on the desk. You hear what the manager says, but you also see his aggressive gesture. You leave the meeting confused about what the manager…

There is a high cost to workplace deception

An organizational strategy for reducing lies and increasing candour at work

There is a high cost to workplace deceptionLies in the workplace are expensive. According to the Association of Certified Fraud Examiners, a typical organization loses five per cent of its revenue to fraud – a potential global loss of $3.5 trillion. But the cost of out-and-out fraud pales in comparison to the monumental cost of the erosion of trust that occurs when…
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