Adding the human element to virtual communication

From email to phone calls to video conferencing, how to manage what you project to make the best leadership impression

Adding the human element to virtual communicationBeing perceived as a leader is the essence of leadership presence. While most of my coaching focuses on helping leaders enhance their presence in face-to-face encounters, I also realize that a different set of skills is required for projecting leadership presence when communicating virtually. Communication mediums run a spectrum from lean to rich. A lean…

How Santa knew if you were naughty or nice

There are plenty of factors at play, but it’s clear that Santa understands human response and has more than a little science on his side

How Santa knew if you were naughty or niceHave you ever wondered how Santa Claus determined whether to leave you a present or a lump of coal on Christmas? How he knew if you’ve been naughty or nice? I don’t have any hard evidence to back me up, but I’m pretty sure that he must be a first-class lie detector. If so, here…

The importance of the human touch in a digital world 

Incorporating the human touch in communications is what will give businesses the competitive edge in the digital marketplace

The importance of the human touch in a digital world Most of us use our cellphones and computers to inform, make requests of and collaborate with co-workers, clients and customers. The digital age has connected people across the world, making e-commerce and global networking a reality. But does this reliance on technology also mean we’re losing the ability to effectively communicate in person? Ulrich Kellerer…

Do you have the grit it takes to be successful?

Linda Kaplan Thaler and Robin Koval reveal that the secret to success lies in showing grit

Do you have the grit it takes to be successful?Louis Pasteur, the French chemist and microbiologist renowned for his discoveries of the principles of vaccination, microbial fermentation and pasteurization, once said, “Let me tell you the secret that has led to achieving my goals: My strength lies solely in my tenacity.” Pasteur would have approved of Grit to Great by Linda Kaplan Thaler and Robin…

Tips for women heading to the executive suite

Assess the reality, take more risks, speak up, increase your visibility, be authentic, and learn to be powerful but still likable

Tips for women heading to the executive suiteMy special project when coaching female leaders is to improve their influence and impact skills – their leadership presence. You might be surprised to find that leadership presence is not an attribute automatically assigned to you because of your business results. Nor is it necessarily reflective of your true qualities and potential. Instead, it depends…
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